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A family run business some of our customers kind words received on Google, Facebook, web site survey and by email. geoffxxxxx@live.co.uk
Good morning Howard I apologise for the delay Charlie and Lee did a good job and we're chuffed with the feel and appearance of the carpet. Thanks for your help, a good service all round. Kind regards Geoff nicholasxxxxx@web.de
To:howard griffiths Mon 09/09/2024 15:45Hi Howard Thank you for a super job. We’ll happily come back when we get around to recarpeting the other rooms Kind regards Nick Judi Fxxxxx<judixxxx@hotmail.co.uk>
To:howard@swindoncarpetshop.co.uk Wed 19/06/2024 11:05 Hi Howard We are pleased with our new carpets. The guys were so helpful and left everything perfect. Thank you. Judi F Lxxxx <xxxe@sky.com>
To:howard@swindoncarpetshop.co.uk Fri 10/11/2023 16:13 Just a note to say thanks to the two pleasant carpet fitters who came today and in no time have had our living room looking great again. Many thanks Frank and Enid Name Mr Brierley
Email poxxxxxx@gmail.com How did you hear about The Carpet Shop (Swindon) Ltd Advertisement How did you find your shopping experience with us Excellent How happy were you with your fitting experience very satisfied Would you use The Carpet Shop (Swindon) Ltd Again Yes Please feel free to leave a comment Selection of quality carpets was impressive and very good prices. The fitters were very professional and took care, with a suberb finished job Would highly recommend the Carpet shop. stephanie xxxxx <stephxxx@gmail.com>
To:howard@swindoncarpetshop.co.uk Fri 19/05/2023 20:56 Hi Howard, This invoice has been paid. We are really happy with the carpets, the house is now looking like a home and we are one step closer to being in! Thanks for all your help with everything, have a wonderful weekend. Best wishes, Stephanie Bxxx <xxxxxbelle@hotmail.com>
To: howard@swindoncarpetshop.co.uk Tue 09/05/2023 16:31 Hi Howard I have sent payment to you. Thankyou so much for a wonderful service we’re both delighted Regards Bev and Herb Jxxxxx Davies <jxxxxdavies@outlook.com>
To:howard griffiths Thu 24/11/2022 14:27 Hi Howard Just a quick note to say very happy with my new carpet. Thankyou Both the boys you sent were very polite and professional. Please pass on my thanks I will as always recommend your services X Nikki G**** <n******@aol.co.uk>
To: howard@swindoncarpetshop.co.uk Wed 02/11/2022 18:58 Many thanks Howard! They (carpets) are beautiful! The lads did a fab job. Thanks so much Nikki Chris Gxxx <chrisxxxx@xxxxxxxdia.uk>
To:howard griffiths Fri 14/10/2022 21:15 Hi Howard, I just wanted to say that the carpet looks, and feels, awesome and the fitters were equally awesome 👍 If you'd like any photos for use on social media or your website, just let me know and I'll be happy to take some 🙂 Best wishes, Chris Frank Rxxx <xxxxd@googlemail.com>
To: howard@swindoncarpetshop.co.uk Mon 10/10/2022 14:25 Sales_Invoice_SI-1xx2_The Carpet Shop Swindon Ltd Hi Howard, The carpet fitters have finished, and we are very pleased with the result, thank you. Thank you very much for your good service we really appreciated that the whole purchase ran smoothly and to plan. With best wishes Frank Sandra Wxxxx <sandraxxxxx@gmail.com>
To: howard griffiths Fri 07/10/2022 13:27 Hi Howard Hope your day is going well. Just wanted to say thank you for an excellent service. We are so pleased with Ryan and his attention to detail. Fabulous job. He's a credit to your company. Kind regards Sandra Wheeler-Tuck Lyn H***** <lyn*****t@gmail.com>
To: howard@swindoncarpetshop.co.uk Fri 26/08/2022 16:25 Hello I wanted to email you and first of all thank you for the carpet, it looks fantastic in my room. And for your help with placing the order. I’ll visit you again in the future. Also can I say that your carpet fitters were excellent. The two gentlemen that arrived were so friendly and efficient and even moved my bed and mattress back into the room for me. The room was left clean and tidy and they gave me some great advice about plaining the door to stop it rubbing. They really are a credit to you and I wanted to pass these comments on. So my carpet purchase has been a really good experience with great customer service from start to finish. That’s why I will be placing my next order with you. When I get a bit of time I’ll put a comment on a review website. Thank you Lyn Holt Pat Y********
To: howard@swindoncarpetshop.co.uk Fri 12/08/2022 16:18 Hi Howard The boys came and fitted the carpets today and they look great-thank you! What lovely boys Dan And Darren are-we would like them again next time please. Many thanks again, will see you soon for the rest of the house! Mike and Pat Posted on our feedback page 09/05/2022
Name.. A Blake Marlborough How did you hear about The Carpet Shop (Swindon) Ltd.. Internet Search How did you find your shopping experience with us.. Excellent How happy were you with your fitting experience.. very satisfied Would you use The Carpet Shop (Swindon) Ltd Again.. Yes Please feel free to leave a comment.. Friendly, helpful and proficient service. We were kept well informed about every step of the order and fitting arrangements. Job well done. Thank you. I'll be recommending The Carpet Shop to family and friends. Zoe ...... <z.....@swindon.gov.uk>
Wed 13/04/2022 09:44 To: howard griffiths Hi Howard, **** ****** ******Swindon Borough Council. The carpet is amazing, thank you so much for pulling this together at such short notice. Zoe Dan S***** <dan.b.******@gmail.com>
Fri 08/04/2022 11:31 To: howard@swindoncarpetshop.co.uk Hi Howard, Very much enjoying the new carpet. Great quality and the service throughout the whole process has been 5*, I will be in touch in the future when we look to recarpet other rooms. Thanks, Dan Karen V******* <k********@hotmail.com>
Mon 14/02/2022 14:14 To: howard griffiths Hi Howard, The carpet is in and looks beautiful, thank you. Jim is an absolute superstar Thanks again, Karen Richard ****** <richard*********@gmail.com>
Wed 05/01/2022 07:48 Morning Howard, Happy New Year! I hope you had a great break over Christmas. The guys did a wonderful job, the carpet pulled the whole house together and makes it feel very warm and cosy, we are delighted with the results. Thanks again, Richard Email
Gill Cxxxxxx <gillxxxxxxxxx@hotmail.co.uk> Sat 04/09/2021 08:04 To: howard griffiths Hi Howard I've sent you xxxx (balance for carpet) Many thanks for all your help and advice. We are really pleased with the carpet. With kind regards Gill Email
Angela xxxxxx <axxxxxx@live.co.uk> Thu 19/08/2021 17:22 To: howard griffiths Hi Howard Fantastic job on the carpet, totally transforms the house. Really pleased with everything from start to finish. Thank you very much Angela
Email
Keith xxxxxxx <k.xxxxxxx@btinternet.com> Fri 25/06/2021 12:18 To: howard@swindoncarpetshop.co.uk Afternoon Howard, Payment just made, really pleased with the flooring, especially the ground floor. Thank you and Dan. Cheers, Keith. Email
Nigel Hxxxx <xxxxxxx@gmail.com> Sat 05/06/2021 09:10 To: howard griffiths Hi Howard, Dan did a great job yesterday, thanks. I have made a payment to you. Many thanks again for the great service. Regards Nigel 
By Text Thursday 25/03/2021
The carpets look fantastic Howard. Can’t thank you enough. Thoughts of knights in shining armour come to mind! Please thank your team v much, and thanks to you too for agreeing to do it.. they’ve done a great job! Celia From Google 01/02/2021
Lindsey M***** 5 days ago What can I say, amazing. We had the flooring done though out the whole house. Howard helped advise us on carpets and vinyl flooring. We had a very uneven kitchen floor and he advised what we could do, very knowledgeable. Dan the fitter was brilliant. He is such a perfectionist and did a great job. Tyler who works with Dan is a lovely lad, both are hard working, very responsible and helpful. I can’t recommend The Carpet Shop enough, I wouldn’t go anywhere else. You will not be disappointed. Email
Michael Mxxx<michaelxxx007@gmail.com> Fri 11/12/2020 18:13 To: howard@swindoncarpetshop.co.uk Hi Howard Carpets & vinyl fitted today, we are very pleased with the results, once again Dan & Tyler did an excellent Job, a true asset to your company. By Text 17/11/2020
Good morning Howard I just want to say massive thank you for sorting correct door strips so sorry for being so fussy 😬 😩, I thought oh no very similar which they are but I have to say chuffed as my eye does notice things, I’m really pleased I can see the difference 😃😃 Also it has been a pleasure to deal with someone who offers the same customer service as I do in my business, we are rare now a days. You were a pleasure to deal with through our whole purchase and process also your carpet fitter a pleasure to have in our home & fit ours carpets again thank u so much to yourself & Dan for yesterday. I will be highly recommending you to clients once Boris let’s me back to work 🙄 all the best with a successful business & the work life balance kind regards Suzy & Richard Bxxx 😊 Sent from my iPhone
From Facebook 16/10/2020 Nick Burnet recommends The Carpet Shop Swindon LTD. Howard and his team have been excellent. Clearly know their stuff, good sound advice and great service. Fitters were absolutely excellent. Punctual, professional, amicable and also not only did an excellent job but also tidied up after themselves. Very neat. Bar the new carpets would not have know they had been. Will return for next batch of carpets. Excellent customer service. Thank you. By Email
Nicholas xxxxx <xxxxxxx@gmail.com> Mon 05/10/2020 16:52 To: howard@swindoncarpetshop.co.uk Dear Howard, The lads attended Springfield last Thursday as organised and did an impeccable job. They were professional, courteous and respectful throughout maintaining social distance and notably after fitting tidied up immaculately after themselves in the house and on the driveway. Add to that they kindly cut up the old carpet and underlay into manageable bundles and placed it all in my external shed. Thank you for rectifying the date for fitting on light of the previous week. I look forward to hearing from you. Kind regards, Nick By Email
Steve B <stevexxxxxx@gmail.com> Fri 25/09/2020 18:41 To: howard griffiths We love it! Superb job from start to finish. Dan was so professional and is a real credit to your company. We’ll be back as I want a price for the floor in both the kitchen and utility room. By Email
Barry Hxxxxx <baz_xxxx@yahoo.co.uk> Sat 22/08/2020 18:28 To: howard@swindoncarpetshop.co.uk Thank you. I would just like to say we have been very impressed with the service we have received from your company. The fitters were excellent and we are very happy with our new carpet. A very professional service top to bottom thanks Barry and Sarah Hxxxxx Swindon By Email
Dorry xxxxxx <dorryxxxxx@gmail.com> Mon 27/07/2020 21:25 To: howard@swindoncarpetshop.co.uk Good evening Howard, Carpet was laid today and we are very happy with it! Thanks for the swift ordering and delivery. With kind regards, Dorry xxxxxxx |
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By Text
Lux Cafe Bar
21/05/2020
Thanks Howard! Flooring looks amazing, & I can’t thank you enough for getting it sorted for us during this time. Will send pictures over soon.
Lux Cafe Bar
21/05/2020
Thanks Howard! Flooring looks amazing, & I can’t thank you enough for getting it sorted for us during this time. Will send pictures over soon.
Nick xxxx <nick@xxxxxxxxx>
Wed 29/04/2020 17:21
howard@swindoncarpetshop.co.uk
Thank you Howard and thank you for the great job.
Brunel House (Faringdon) Limited
Many thanks Nick
Wed 29/04/2020 17:21
howard@swindoncarpetshop.co.uk
Thank you Howard and thank you for the great job.
Brunel House (Faringdon) Limited
Many thanks Nick
By Email
Craigxxxx <xxxxxxxxster@hotmail.com>
Thu 12/03/2020 14:14
Hi Howard, just a quick email to say that Dan has been and fitted the carpet. Looks amazing, such a difference. Thanks for your help with it.
Also, would just like to say that Dan was outstanding. I’ve had lots of contractors working on my house lately, but none as professional, polite or with as much pride in their work as him.
Brilliant.
Craig
Craigxxxx <xxxxxxxxster@hotmail.com>
Thu 12/03/2020 14:14
Hi Howard, just a quick email to say that Dan has been and fitted the carpet. Looks amazing, such a difference. Thanks for your help with it.
Also, would just like to say that Dan was outstanding. I’ve had lots of contractors working on my house lately, but none as professional, polite or with as much pride in their work as him.
Brilliant.
Craig
By Email
Rob xxxxxxxxx <rob.xxxxxxxx@virginmedia.com>
Sat 29/02/2020 17:59
howard@swindoncarpetshop.co.uk;
Dear Howard,
Just a quick note to say a big thank you for the lovely carpet we now have expertly laid within our Bedroom & En-Suite.We enjoyed dealing with everyone that we met and were impressed with their knowledge & expertise.
Also everything was right first time & on time! It’s very satisfying that we’re able to provide such positive feedback to a family owned local company. The Carpet Shop will now be our go to business whenever we need carpet going forward & we will recommend you to our friends & family & also on social media. Many thanks for a job well done
Kind Regards
Rob & Alayne
Rob xxxxxxxxx <rob.xxxxxxxx@virginmedia.com>
Sat 29/02/2020 17:59
howard@swindoncarpetshop.co.uk;
Dear Howard,
Just a quick note to say a big thank you for the lovely carpet we now have expertly laid within our Bedroom & En-Suite.We enjoyed dealing with everyone that we met and were impressed with their knowledge & expertise.
Also everything was right first time & on time! It’s very satisfying that we’re able to provide such positive feedback to a family owned local company. The Carpet Shop will now be our go to business whenever we need carpet going forward & we will recommend you to our friends & family & also on social media. Many thanks for a job well done
Kind Regards
Rob & Alayne
By Email
Kevin xxxxxxx <kevin.xxxxx@ntlworld.com>
Thu 06/02/2020 14:09
Hi Howard
Thanks for everything, Dan fitted on Tuesday and did a great job of everything, so we're very happy all around.
Kind regards
Kevin
Kevin xxxxxxx <kevin.xxxxx@ntlworld.com>
Thu 06/02/2020 14:09
Hi Howard
Thanks for everything, Dan fitted on Tuesday and did a great job of everything, so we're very happy all around.
Kind regards
Kevin
From Google
Pete xxxxxx
5 reviews
Thanks Howard and team !! Love the new stair carpet !! An excellent job done by your fitter !! I would say easily the best and most efficient carpet fitter that we have had !!
Pete xxxxxx
5 reviews
Thanks Howard and team !! Love the new stair carpet !! An excellent job done by your fitter !! I would say easily the best and most efficient carpet fitter that we have had !!
From Facebook
Jade xxxx recommends The Carpet Shop Swindon LTD.
8 June ·
Can not recommend the carpet shop enough! Great experience from start to finish & in love with our new tiles and carpets! Howard was so helpful & patient with us taking our time to make a choice, turn around was quick, Dan the fitter was lovely & did a great job and all for a great price and amazing quality! Thank you :) Will definitely use you in the future
Jade xxxx recommends The Carpet Shop Swindon LTD.
8 June ·
Can not recommend the carpet shop enough! Great experience from start to finish & in love with our new tiles and carpets! Howard was so helpful & patient with us taking our time to make a choice, turn around was quick, Dan the fitter was lovely & did a great job and all for a great price and amazing quality! Thank you :) Will definitely use you in the future
By Email
from Sarah xxxxxx <xxxxxxxx@gmail.com>
Sat 08/06/2019 08:38
to howard@swindoncarpetshop.co.uk
Dear Howard
I wanted to thank you so very much for the wonderful service that you provided for us when we were looking at buying carpet for our stairs. You have a wonderful personality and you made us feel very welcome and comfortable whilst choosing and discussing our carpet choice.
It was a huge relief that you were able to come and measure up our stairs, as they are rather awkward and quite daunting for us to measure up! Jim Mundy was exceptional. A lovely polite, friendly man, and so good at what he does. He worked tirelessly and did the most amazing job, the stairs look fantastic. Please thank Jim again for us. I will definitely be recommending your business to family and friends.
We really cannot thank you enough Howard, The Carpet Shop is the absolute best in our opinion.
Kind Regards
Sarah and Alex xxxxxx
from Sarah xxxxxx <xxxxxxxx@gmail.com>
Sat 08/06/2019 08:38
to howard@swindoncarpetshop.co.uk
Dear Howard
I wanted to thank you so very much for the wonderful service that you provided for us when we were looking at buying carpet for our stairs. You have a wonderful personality and you made us feel very welcome and comfortable whilst choosing and discussing our carpet choice.
It was a huge relief that you were able to come and measure up our stairs, as they are rather awkward and quite daunting for us to measure up! Jim Mundy was exceptional. A lovely polite, friendly man, and so good at what he does. He worked tirelessly and did the most amazing job, the stairs look fantastic. Please thank Jim again for us. I will definitely be recommending your business to family and friends.
We really cannot thank you enough Howard, The Carpet Shop is the absolute best in our opinion.
Kind Regards
Sarah and Alex xxxxxx
By Email
xxxxx @outlook.com>
Thu 16/05/2019 16:10
Hi Howard, I just wanted to let you know how impressed I was with your carpet fitters today. The team were really great; courteous, considerate, and friendly. After a slightly disappointing experience with our decorators it was really refreshing to have your team here today. Please pass on my thanks to them, they really are a credit to your business! The carpets look fantastic and have finished off all the works perfectly! We may be looking to carpet our living room later in the year and will certainly return to you when we do. Kind regards,
Ben Fxxx (xx xxxxxxx Way)
xxxxx @outlook.com>
Thu 16/05/2019 16:10
Hi Howard, I just wanted to let you know how impressed I was with your carpet fitters today. The team were really great; courteous, considerate, and friendly. After a slightly disappointing experience with our decorators it was really refreshing to have your team here today. Please pass on my thanks to them, they really are a credit to your business! The carpets look fantastic and have finished off all the works perfectly! We may be looking to carpet our living room later in the year and will certainly return to you when we do. Kind regards,
Ben Fxxx (xx xxxxxxx Way)
On facebook
Lauren xxxxx reviewed The Carpet Shop Swindon LTD – 5 star
3 May 2018 · Can not fault the team here. Friendly, efficient and neat - what more can you ask for! Will definitely recommend to anyone. Thanks for the lovely carpet
Lauren xxxxx reviewed The Carpet Shop Swindon LTD – 5 star
3 May 2018 · Can not fault the team here. Friendly, efficient and neat - what more can you ask for! Will definitely recommend to anyone. Thanks for the lovely carpet
On Facebook
Nick xxxxxx recommends The Carpet Shop Swindon LTD.
5 May · Excellent service, highly recommend and worked within our budget to find a solution. Thanks Howard.
Nick xxxxxx recommends The Carpet Shop Swindon LTD.
5 May · Excellent service, highly recommend and worked within our budget to find a solution. Thanks Howard.
On Facebook
Stacie xxxxx recommends The Carpet Shop Swindon LTD.
14 March · Just had whole house carpeted - amazing service and customer care from both the shop and the fitters - would highly recommend.
Stacie xxxxx recommends The Carpet Shop Swindon LTD.
14 March · Just had whole house carpeted - amazing service and customer care from both the shop and the fitters - would highly recommend.
On Google
Sue xxxxx
Local Guide ・46 reviews
★★★★★
Howard , once again fabulous service! Great advice on choice of carpet, competitive price and super fitter 3rd carpet for me, I would not go anywhere else Really pleased
Sue xxxxx
Local Guide ・46 reviews
★★★★★
Howard , once again fabulous service! Great advice on choice of carpet, competitive price and super fitter 3rd carpet for me, I would not go anywhere else Really pleased
On Google
Rob xxxxx
★★★★★
Went to the usual carpet/flooring shops and wasn't really impressed by the range however, The Carpet Shop had plenty and in a reasonably small showroom! The staff were very friendly and the service we received was excellent. We purchased LVT wood effect flooring, which looks exceptional, the fitter was very knowledgeable and friendly too. The price was more reasonable than their better known competitors and we are very happy with the final result.
Highly recommended!Rob xxxx
Rob xxxxx
★★★★★
Went to the usual carpet/flooring shops and wasn't really impressed by the range however, The Carpet Shop had plenty and in a reasonably small showroom! The staff were very friendly and the service we received was excellent. We purchased LVT wood effect flooring, which looks exceptional, the fitter was very knowledgeable and friendly too. The price was more reasonable than their better known competitors and we are very happy with the final result.
Highly recommended!Rob xxxx
On Google
Lindsey xxxxxx
★★★★★
Highly recommend Howard and the team at The Carpet Shop in Swindon. The fitting and the service is second to none. Wouldn't go anywhere else now.
Lindsey xxxxxx
★★★★★
Highly recommend Howard and the team at The Carpet Shop in Swindon. The fitting and the service is second to none. Wouldn't go anywhere else now.
On Google
chappy nippish
Local Guide ・105 reviews・210 photos
★★★★★
Very happy with my purchase and fitting. I've increased to 5 stars as I've been really impressed with their after sales service. They have dealt with our concerns (beyond payment) and have made sure we are happy with our purchase. Brilliant.
chappy nippish
Local Guide ・105 reviews・210 photos
★★★★★
Very happy with my purchase and fitting. I've increased to 5 stars as I've been really impressed with their after sales service. They have dealt with our concerns (beyond payment) and have made sure we are happy with our purchase. Brilliant.
On Facebook
Michelle Mxxxxx recommends The Carpet Shop Swindon LTD.
26 September 2018 · We had a fantastic experience with the carpet shop not only is our carpet to a very high standard and very reasonable price we were explained in great detail would be best for us given that we have a dog
the fitting was flawless and we was kept in contact with all morning so we knew when the fitters were coming
can’t recommend them enough
PS I think my dog is in agreement to lol
Michelle Mxxxxx recommends The Carpet Shop Swindon LTD.
26 September 2018 · We had a fantastic experience with the carpet shop not only is our carpet to a very high standard and very reasonable price we were explained in great detail would be best for us given that we have a dog
the fitting was flawless and we was kept in contact with all morning so we knew when the fitters were coming
can’t recommend them enough
PS I think my dog is in agreement to lol
On Google
Shaun Mxxxx 6 days ago
★★★★★
We went to them as we'd had a referral from a friend. Super friendly chap in the store, good selection of carpet samples, and great knowledge on durability, cleaning and wear and tear. Really helpful through the process, including pricing and fitting. Transparent on what the total cost would be too.
Shaun Mxxxx 6 days ago
★★★★★
We went to them as we'd had a referral from a friend. Super friendly chap in the store, good selection of carpet samples, and great knowledge on durability, cleaning and wear and tear. Really helpful through the process, including pricing and fitting. Transparent on what the total cost would be too.